Atlantic Family Dental

Reviews about Atlantic Family Dental

• Mario Natad

  Jul, 07 2018
  ★ ★ ☆ ☆ ☆
  This review is for the Raleigh location. I was a loyal customer for this dental office for more than 3 years even referred a co-worker and her family to this location but I have to cut my business with this dental office due to poor customer service. I waited for over a month to get a Saturday appointment (I am busy with work civilian/military job, plus I live 30 minutes away) and when I arrived on my appointment date, I was told by the front desk clerk that I could not be seen because I have my 2 yr. old daughter with me. I was never made aware of this policy and if this is the case, this should be highly emphasized during the confirmation call prior to the appointment or prior to making the appointment. They never even double check with the actual dentist or hygienist if they are ok. How about some courtesy to your customers that are single moms/dads, loyal customers, parents working Mon-Fri, etc. Well, I am taking my money and dental insurance somewhere else closer to home and with better customer service...On the bright side, my hygienist and dentist were both excellent...

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