Framecrafters Custom Framing and Restoration

Reviews about Framecrafters Custom Framing and Restoration

• Kristen Douglas

  Jul, 24 2018
  ★ ☆ ☆ ☆ ☆
  Don't go to Framecrafters Custom Framing in Falls River. After having several pieces completed with great satisfaction we went to him to frame a canvas we had recently purchased. After 2 to 3 weeks of not hearing about the completion my husband and I stopped by to check on the status. He was frantically looking through the store for the project then came out with our incomplete canvas still in the tube, handed it to us and walked away. No explanation, no sorry nothing. I am very disappointed with his lack of care and customer service. Honestly his shop was so disorganized I'm just glad he didn't lose it. I'm sorry if this isn't allowed here... but I just wanted to warn people given that items you frame generally have great sentimental value.

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