GM Financial Credit Center

Reviews about GM Financial Credit Center

• kathy gannon

  Apr, 23 2018
  ★ ☆ ☆ ☆ ☆
  GM Financial shouldn't even get a one star!!!! This is the worst financial company I have ever worked with.....I paid off my loan with GM Financial and was in the process of purchasing another car. The sales person called GM Financial to get a pay off letter while I was waiting to buy a new car the representative at GM Financial said it would be faxed over right away after 2 hours of waiting I called back and again was told it would be sent over after waiting again for about 30 minutes I called back again and this time I was told it would take up to 24 hours to receive the letter. The next day rolls around, I call GM Financial about the pay off letter and now I'm told it will take 48 to 72 hours before I receive the letter. Now by this time I already lost the truck I wanted to buy because GM Financial would not send the letter over. I asked to speak to a manager I explain my situation to her about how I really need the letter before the dealership could move forward with the sale of the car and that idiot proceeds to tell me that it will be 30 days before I receive the letter because GM Financial is afraid that I am going to dispute the final pay off ......ARE YOU KIDDING ME!!!! If I wanted to dispute the final pay off I can do it at anytime!!!! Finally after calling back 3 days later to check on the status of the letter I was told the letter had been faxed over....We are talking 6 days to get a pay off letter!!!! I will never ever deal with GM Financial again and on top of that the dealership that sold me my car as well as the dealership across the street from them has removed them from there list of financing companies.

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