Jiffy Lube

Reviews about Jiffy Lube

• Jasmine Randles

  May, 11 2018
  ★ ☆ ☆ ☆ ☆
  I do honest reviews all the time! Only reason for a star is to write this review. My husband went to get a simple brake job done on his car. After his brake job, he was not able to drive his car over bumps, his driver side of his car is now uneven. His suspension and/or struts are completely horrible. We had no issues with the car before we got the brakes done and I know because it's MY car! So we took it back.. spoke with Craig (the manager) he test drove the car ( with my husband in the car) and noticed how horrible It is. He REFUSED TO EVEN LOOK AT THE BRAKES OR ANYTHING!!! He failed to offer any assistance. Just simply said.."it's not our fault" and he was the one who changed the brakes!!! Craig had my husband to fill out some paperwork and he refused to let him take it home or get a copy. He states that they have to mail it to corporate. Our vehicles are our lively hood back and forth to work and is this is our he treats customers, then he needs another job. Craig simply doesn't care at all! We can't wait to talk to corporate. Something needs to be done or we will be getting a lawyer!!!!

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