Protection 1 Security Solutions

Reviews about Protection 1 Security Solutions

• Ashlee Hill

  Jun, 05 2018
  ★ ☆ ☆ ☆ ☆
  We were previously with ASG but Protection1 took over and things went downhill. The Customer Service is AWFUL -they do NOT care about the customer. The reps are rude, short and REFUSE to work with long term customers (over 5 years) and as the rep said - we only acquired your contract making me feel like I was less of a customer because I was not originally their client. WOW. Cannot believe they would rather fight and argue over a small amount and create a NEGATIVE Experience (refusing to negotiate). It is funny how they spend thousands of dollars in advertisement to get new customer but refuse negotiate and work with current customers and treating them with respect. BEWARE - DO NOT recommend going with this company.

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