Shanahan Rheumatology & Immunotherapy, PLLC

Reviews about Shanahan Rheumatology & Immunotherapy, PLLC

• Kristie Lawrence

  Nov, 22 2018
  ★ ☆ ☆ ☆ ☆
  The PA I have been seeing over the last few years has never had a very good bed-side manner, but I was willing to overlook this aspect. However, I have never felt like I am actually being heard regarding my symptoms. Then, I was fired as a patient in January of 2018. I was billed for a copay in November. I had pneumonia in both lungs and forgot to pay it. When a second statement was sent in December, I immediately paid it. Then, in January, I received the certified mail terminating the doctor/patient relationship for, "recurrent bad debt." I missed one bill, one month, but paid it the next! So, I suppose this office is only truly concerned with money, not patient care. I overpaid on a previous visit in 2016, but I didn't demand a refund! I simply asked that they keep the credit on my account, so I didn't have to pay at the following visit. The all mighty dollar runs this practice. I highly recommend you visit another practice if looking for a Rheumatologist.
• Paula Brown

  Sep, 06 2018
  ★ ☆ ☆ ☆ ☆
  My mother had a visit by Dr. Shanahan while in the hospital recently, and really liked him. We tried three different times to confirm an appointment as her symptoms had returned, and were told that she could come in within a few days, which we were very pleased with. That all ended when we arrived at the office, and were told we didn't have an appointment that day, and that our appointment was two weeks out - on a day that we would be out of town, so somehow the appointment was 'automatically' moved and we were told they couldn't do anything. Given the attitude at the front desk and the fact that the Office Manager would not come out and speak with us when asked to, we will not be returning. While Dr. Shanahan impressed my Mom at the hospital, his office staff and their attitude will keep us from being a patient of his.

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