A1 Medical Supply

Reviews about A1 Medical Supply

• Tina Millard

  Apr, 02 2018
  ★ ☆ ☆ ☆ ☆
  I called and ordered an external transformer for my pride lift chair that my father needed to use do to having knee replacement surgery. The guy I talked to told me he found the part. This was on a Thursday. I told him I wanted it express shipped. He said it would be there by Friday no later than Saturday. Monday comes around and still no part. So I call and ask. I was told they part he told me was coming wasn't available and they would find me another part. I said fine. They find the part and ship it express and it ends up being the wrong part. So that's $60. For the wrong part and $70. For next day shipping on a part that took 5 days to get. Now they are telling me they will refund the $60. For the part but I have to eat the $70. And pay to ship the wrong part back to them. Do not deal with this company. Also almost every person I spoke with on the phone was rude. I even asked to speak to a manager and still got no satisfaction. Worst customer service I have ever had and at the worst time possible for our families situation.

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