Super Auto Repair

Reviews about Super Auto Repair

• Jen Clark

  Aug, 11 2018
  ★ ☆ ☆ ☆ ☆
  Old parts were installed improperly, which were close to failure. Both the improper installation and belt failure could have ruined my engine but luckily didn't. The owner and mechanic won't admit fault.
  
  In October of 2015 I have my timing belt kit replaced at Super Auto Repair. September 2017 I needed my head gaskets replaced due to an external oil leak (not an internal leak). In the process of disassembling, the tensioning pulley bolt was cross threaded and jammed into my engine block. The tensioner was crooked and not flush with the engine causing friction with the cover. The tensioner was discolored and the cover partially melted because of overheating. The mechanic that replaced my head gaskets believes that although some parts were new, based on the wear of the belt, tensioner pulley, and possibly the water pump, they were at least 5 years old. The timing belt was cracked in multiple places close together across the width of the belt. An automotive engineer for a Tier 1 supplier inspected the belt and believes this belt came from a car that sat for at least 6 months without being driven or moved, not from a new kit (since I've owned it, my car hasn't gone a week without being driven). I confronted the mechanic and owner and they refuse to admit that it was installed improperly or that they are old parts. I was told the parts are now out of warrantee and they couldn't help me. However, this isn't a warrantee issue.

Photos and maps

Nearest places

• Wolf Village C-Store

  Establishment, Convenience store

  D, Faucette Blvd, Raleigh, NC 27607

  +1 919-513-0580

  ncsudining.com
• Wolf Village Shelter #2 (EB)

  Establishment, Bus station, Transit station

  United States, Raleigh, NC 27607
• Gorman St at Jackson St

  Establishment, Bus station, Transit station

  United States, Raleigh, NC 27607
• Gorman St at Lexington Dr

  Establishment, Bus station, Transit station

  United States, Raleigh, NC 27607
• Wang's Tailor Shop

  Establishment, Laundry

  ★ ★ ★ ☆ ☆

  2 reviews

  806 Gorman Street, Raleigh, NC 27606

  +1 919-833-1833

  Open now: Until 06:30pm
• Built On Trust Home Improvement

  Establishment, Painter

  3901 Jackson Street # A, Raleigh, NC 27606

  +1 919-602-0197

  built-on-trust.com